Information you provide
When you send an enquiry, we receive your name, company, email, optional phone number, country where requested, product interest, message and any business, project or budget details you choose to share. Please provide only information relevant to your enquiry.
How we use it
We use these details to understand your request, discuss suitable products or services and follow up on the conversation. Sending an enquiry does not subscribe you to a marketing mailing list.
Delivery and service providers
Enquiries pass through our website server to the delivery provider configured for handling them. Hosting and communication providers may process information needed to operate the site and deliver our reply. The website does not maintain its own enquiry database. Please contact us if you need details about the providers handling your enquiry.
Cookies and technical information
A first-party cookie named onecore-locale remembers your language choice for up to one year. You can remove it through your browser settings. No analytics or advertising trackers are currently installed. Hosting systems may log IP addresses, request times, browser information and errors for operation and security.
External services
Links to WhatsApp, email and separate product websites take you to services with their own privacy practices. WhatsApp receives information when you use its service. The floating contact link does not embed a WhatsApp tracking widget.
Keeping your information
Enquiry information is kept for as long as needed to handle the conversation and any resulting business relationship, subject to applicable record-keeping obligations. Technical logs follow the hosting provider’s retention settings. Contact us about information you would like corrected or removed.
Changes to this notice
We will update this notice when our website or information handling changes, including before introducing analytics or additional cookies.
Privacy and website enquiries
For questions about this website or your information, use our contact page or the published email address. You may ask about access, correction or deletion of your information; we will consider your request under applicable law and may need to verify your identity.
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